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Shipping & Return

Shipping Policy

Thank you for visiting and shopping at Love & Lull . Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment Processing Time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping Rates & Delivery Estimates

 

Shipping is free for domestic orders (U.S).

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Shipping charges for your order will be calculated and displayed at checkout for international orders.

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Delivery delays can occasionally occur.

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Shipment Confirmation & Order Tracking

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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

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Love & Lull is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Love & Lull is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

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International Shipping Policy

 

We currently ship within the North American region (Canada, U.S, Mexico).

Return & Refund Policy

Thank you for shopping at Love & Lull operated by Love & Lull.

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If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

 

Definitions

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For the purposes of this Return and Refund Policy:

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  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this agreement) refers to Love & Lull.

  • Service refers to the website.

  • Website refers to Love & Lull, accessible from www.loveandlull.com

  • Goods refer to the items offered for sale on the service.

  • Orders mean a request by you to purchase goods from us.​

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Your Order Cancelation Rights

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Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.​

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Conditions for Returns

 

To be eligible for a return  your item(s) must be:

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  • Unwashed, unworn, and undamaged, with all tags attached.

  • All returned goods must be accompanied by the return form and customs documents (if applicable).

  • The goods are in the original packaging (if applicable) that you received it in within 30 days of purchase.

 

Unfortunately after 30 days, we are unable to process any returns.

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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE. We don’t guarantee and cannot be held responsible if we do not receive your returned item. 

 

For ALL returns please e-mail us at hello@loveandlull.com include your order number to initiate the refund process.

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